Skip to main content
Quoting FAQ's

This Article lists frequently asked questions regarding Quoting

Austin Rasmussen avatar
Written by Austin Rasmussen
Updated over 2 months ago

Why am I getting a “Total Mismatch” error?

This is because there is a mismatch in calculation figures, the mismatch can be as little as 0.0001c. A lot of products are Costed to 4 decimal places, even though you only see 2, and depending on the Product quantities, the rounding up/down of those quantities, the calculations can give varying results.

To Resolve: Trigger a recalculation, to do this, either toggle each of the Quote’s Sections Off/On OR move a Visbuild Kitset Icon 1 click on the plan and Save.

Why can’t I Save my Quote? I am getting a banner "Quote Line errors are preventing this quote from being saved..."

The most common reason for this is one or more of your Quote Lines does not have a price in the "Cost" field. You may have added an Ad-Hoc Line without a Cost, or from Visbuild edited a Kitset for this Quote and given the product lines Quantities of "0".

To Resolve: Scroll down your Quote Lines and look for a Line(s) displaying the left side red error indicator, then check that the Quote Line has value in the “Cost” field, if not enter a value, or from Visbuild make sure the Kitset edited for this Quote includes a product that has a Quantity.

Can I print off plans that include ALL the Accepted Variations?

At this time no you can’t, Variations are created by Cloning the Accepted Quote, then the last Accepted Variation “the Master of Record”, it then "0's" the Qty’s (so any changes plus or minus create the Variation). If you have created three Variations (Cloned 3 times from the last Accepted) and made changes to each, then Accept one, the other two do not know of the changes to the Accepted one, so Plans are unique to the Quote or to the Variation they are printed from. In this example, future Variations will then Clone & "0" Qty’s from the Accepted Variation.

Did this answer your question?