This Help Article covers:
General/Overview:
The selected Default Payment Term of Company Settings "pushes" to the Customer as the Customer's Default Payment Term.
If the Company Settings Default Payment Term is changed, it "pushes" to the Customer and updates the Customer’s Default Payment Term.
The Customer Default Payment Term can be Edited (Set) at the Customer for that Customer.
If the Default Payment Term has been Edited (Set) at the Customer, if the Default Payment Term is changed at Company Settings and "pushes" to the Customer, the push is ignored and the Customer retains the editing at Customer.
⚠️ NOTE: If the Payment Term is Edited at the Customer, it must always be Edited at the Customer to change as any change at Company Settings, when pushing down, will be ignored and not override any Editing at the Customer (it cannot be backed out to follow Company Settings again)
When a Sales Invoice is created, the Sales Invoice follows the Customer’s “current” Payment Term (be it the Company Settings push or the editing at the Customer). I.E. If a Sales Invoice has been created using the Customer’s "current" Payment Term, if the Payment Term is changed, the next Sales Invoice created follows the new "current" Payment Term.
The Payment Term of the Sales Invoice calculates the “Due Date*” on a Sales Invoice.
The Sales Invoice retains the Payment Term that it followed at the time of creating. I.E. If the Payment Term of the Customer changes after a Sales Invoice is created, any editing of the Sales Invoice's Date*, will calculate the Due Date* using the Payment Term at the Sales Invoice creation, not the changed Payment Term of the Customer.
The Default Payment Term of the Customer "pushes" to the Payment Terms text of a Quote PDF. The Quote Payment Terms can be Edited for that Quote, at that Quote to suit: Quote > Settings > Payment Terms > Edit.
⚠️ NOTE: When doing a Progress Claim for a Quote, the Progress Claim will default the Due Date based on the Selected Payment Term of the Quote (as this is what has been sent to, and possibly Accepted by the Customer). If the Payment Term is changed at Company Settings or the Customer, the Payment Term will not update on a Locked or Accepted Quote. You will need to manually change the Due Date of the Progress Claim if needed.
To Set Default Payment Term at Company Settings
Quick Flow:
Company Settings Side Menu
Defaults Top Tab
Payment Terms Expandable Section
[EDIT]
Select
[SAVE]
1. From the Side Menu, Press Company Settings, then Press the Defaults Top Tab to display the Payment Terms Expandable Section
2. From the Payment Terms Expandable Section, Press [EDIT] to display the Payment Terms Edit Popup
⚠️ NOTE: Only the selected Payment Term displays in the Expandable Section. To see the full list of options Press the Edit button.
3. From the Payment Terms Edit Popup, Select a default Payment Term by Pressing the Radio button to make it Active, then Press [SAVE]
To Add a Payment Term at Company Settings
Quick Flow:
Payment Terms Expandable Section
[EDIT]
[+ADD]
Payment Term information
[SAVE]
1. From the Payment Terms Expandable Section, Press [EDIT] to display the Payment Terms Edit Popup
2. From the Payment Terms Edit Popup, Press [+ADD] to display a New Payment Term Line, then Enter Payment Term information;
Enter a "Name”,
Enter “Description”
Enter “Month Before Due” and
Enter “Days Before Due"
⚠️ NOTE: "1" entered into "Month Before Due" will select next month and "20" entered into "Days Before Due" will count 20 days. I.E. The 20th of next Month.
⚠️ NOTE: You can enter multiple Payment Terms at one time before saving.
3. When finished [SAVE]
To Set Default Payment Term at Customer
Quick Flow:
Customer Window
Settings Top Tab
Payment Terms Expandable Section
[EDIT]
Select
[SAVE]
1. From the Customer Window's Settings Top Tab, Press the Payment Terms Expandable Section to display the current selected Payment Term
2. From the Payment Terms Expandable Section, Press [EDIT] then Select a default Payment Term by Pressing the Radio button to make it Active, then [SAVE]