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Sales - Quoted Jobs - Retentions (Add - Claim)
Sales - Quoted Jobs - Retentions (Add - Claim)

How to set up Retentions on a Job, and how to Claim Retentions

Austin Rasmussen avatar
Written by Austin Rasmussen
Updated over 4 months ago

This Help Article covers;

💡 TIP: Uninvoiced Retentions display on the Katipolt Dashboard as a Tile (if selected), the Retention Report can also be accessed by Pressing on the Uninvoiced Retentions Tile.

To Add Retentions for Job's Progress Claiming

1. From the Job Page, Tick “Retentions Apply”, then Enter a date for the expected first Retention Release in the “Estimated First/Next Retention Release” field

⚠️ NOTE: The first Retention Release date is an estimate to flag to the User when viewing the Katipolt Retentions Report when the first Retention Release is due, following the first Retention Claim the next Retention Release date can be more exact.

2. When finished [SAVE]

To Add a Retention Level

1. From the Job Page's Sales & Costs Top Tab's Retentions Expandable Section, Press the [+ADD] button to display a Retention Level Line, then Enter a “Percent” value for the Retention

⚠️ NOTE: If no “Up To” value is entered, then the entered “Percent” value will be for the Total value of the Quote and any Variations.

2. When finished [SAVE]

To Add multiple Retention Levels

1. Press the [+ADD] button to display another Retention Level Line, then Add an “Up To” $ Amount on the previous Retention Level Line, then Enter a “Percent” value for the new Retention Level Line

⚠️ NOTE: If the retentions only apply up to a specific value, following adding a Retention Level Line with an “Up To” $ value, add a final Retention Level Line of “0” Percent” for the “Remainder”.

2. When finished, Press [SAVE]

Examples:

10% Retention on "Total Job" value

10% Retention "Up To" $100k of the Job value

10% Retention "Up To" $100k of the Job value, then 5% on the "Remainder" of the Job value

To Claim Retentions

Jobs with Retentions Held are displayed in the Retentions Report List. The Retentions Held display as a total $ value on a Tile of the Katipolt Dashboard as a reminder that you have Retentions held. Regularly check the Retention Report to see if there are any due/overdue to be claimed.

1. From the Job Page's Sales & Costs Top Tab's Sales/Payment Claims Expandable Section, Press the [+ADD] button's drop-down to display a Claim Retentions option, then Select to display the Payment Claim Page

2. From the Payment Claim Page, Enter a Retentions Claimed (%) percent or Retentions Claimed ($) dollar amount for the Retention Release

3. When you have completed building your Retention Claim, Press [SAVE] OR from the Save dropdown select option [Lock]

  • [SAVE] – You can continue editing at a later time

  • [Lock] – Locks your Retention Claim, and if you have a valid Xero connection, sends the Quote Payment Claim to Xero

⚠️ NOTE: On Save & Lock a field displays on the Lock Options popup where the date for the next Retention Release (if any) can be entered/edited.

To Email your Credit Note

1. From the Retention Claim's Invoice Preview popup, Press the [EMAIL] button to display the EMAIL popup

2. From the EMAIL popup, Enter/Edit the Email fields then Press the [SEND] button to send the Email

⚠️ NOTE: The [EMAIL] button will not liven until the Retention Claim has been Locked and if you have a valid Xero connection, the Retention Claim has synced to Xero, and the Xero/Katipolt Total is confirmed.

💡 TIP: To re-send the Retention Claim, repeat the steps above.

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