This Help Article covers:

General/Overview:

Katipolt Users can use any of three methods of authentication when logging in:

This Help Article deals with creating a Google Account to use for authentication

⚠️ NOTE: The Username is the email address entered into the Email* field on the Staff Profile of the User.

This Help Article assumes the Account User has been entered in as a Staff Member and has been given Access Level "Katipolt and Katipolt Mobile" that allows them access to Katipolt Desktop. For more information on Access Levels see the Help Article: "Staff Access Level Desktop (Allow - Remove)"

⚠️ NOTE: If you don't already have Google Chrome installed, we recommend downloading and using Google Chrome, as Katipolt is built for, and tested using Google Chrome, I.E. Not using Google Chrome, you may experience unusual Katipolt behavior.

The Katipolt Log In page can be found at: app.katipolt.com

1. Enter app.katipolt.com into your browser then when the Sign in to your account Page displays, Press Continue with Google to display the Sign in Page

2. From the Sign in Page, Press Create account, then follow the Google prompts to create a Google Account for your Email Username

Following creating a Katipolt Google Account, to log in:

1. From the Sign in to your account Page, Press Continue with Google to display the Sign in Page,

2. From the Sign in Page, Enter your Username (the email address entered into the Email* field of your Staff Profile Window) and Press [Next]

3. Then follow the Google prompts to log in

1. From the Hi XXXX Page, Press Forgot password?, then follow the Google prompts

⚠️ NOTE: Resetting your Google Account password on the Katipolt Desktop will also change the Password you use to access the Katipolt Mobile App using the Google Account.