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Create or log in using a Katipolt Account (Desktop)
Create or log in using a Katipolt Account (Desktop)

How to create a Katipolt Account, Login or reset your Katipolt Account password

Austin Rasmussen avatar
Written by Austin Rasmussen
Updated over 3 months ago

This Help Article covers;

Katipolt Users can use any of 3 methods of authentication when logging in:

  • Katipolt Account,

  • Google Account, and

  • Microsoft Account

This Help Article deals with creating a Katipolt Account to use for authentication

⚠️ NOTE: The Username is the email address entered for the User on their Staff Profile in Katipolt Desktop.

This Help Article assumes the Account User has been entered in as a Staff Member and has been given Access Level "Katipolt and Katipolt Mobile" that allows them access to Katipolt Desktop. For more information on Access Levels see the Help Article: "Staff Access Level Desktop (Allow - Remove)"

To create a Katipolt Account

Quick Flow:

  • app.katipolt.com

  • Create account

  • Username > Enter

  • [Create account]

  • Verification Code > Enter

  • Password > Enter

  • [Save password]

1. Enter app.katipolt.com into your browser, then when the Sign in to your account Page displays, Press Create account to display the Create your account Page

2. From the Create your account Page, Enter your Username (the email address entered on your Staff Profile Page), then Press [Create account] to display the Verify your email Page and send a verification email to your Email Username

3. From the Verify your email Page, Enter the emailed Verification Code to display the Set password Page

4. From the Set password Page, Enter your chosen Password, then Press [Save password] to be logged in to the Katipolt

To log in using your Katipolt

Following creating a Katipolt Account, to log in:

1. From the Sign in to your account Page, Enter your Email Username, then Press [Sign in] to display the Enter password Page

2. From the Enter password Page, Enter your Password, then Press [Continue] to log in to Katipolt

To Reset the Katipolt Account Password

1. From the Katipolt Destop's log in's Enter password Page, Press Forgot your password?, to display the Reset password Page

2. From the Reset password Page, check the Email address (Username) and Press [Continue] to display the Verify your email Page and send a verification email to your Email Username

3. From the Verify your email Page, Enter the emailed Verification Code to display the New password Page

4. From the New password Page, Enter your chosen Password, then Press [Save password] to be logged in to Katipolt Desktop

⚠️ NOTE: Resetting your password on the Katipolt Desktop will also change the Password you use to access the Katipolt Mobile App.

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