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Staff - Change Email Username

How to change a Staff Member Email Username

Austin Rasmussen avatar
Written by Austin Rasmussen
Updated over 2 months ago

This Help Article covers;

Katipolt Account, Google Account, and Microsoft Account have different ways to login following the changing and verification of a Email Username

To Change Staff Email Username

Quick Flow:

  • Staff Member Profile Page

  • Edit Email

  • Email Address > Enter new email

  • [CONFIRM]

1. From the Staff Member Profile Page, Press the Edit Email Launcher to display the Change staff email Popup

2. From the Change staff email Popup, Enter the new Email Address, then Press [CONFIRM] to return to the Staff Profile Window

The Staff Profile Window’s Email field will display “Email (Pending Verification)”, and a banner will display confirming a verification email has been sent to verify the changes

To Verify Staff Email Username Change

Following the changing of the Email Username on a Staff Member's Profile Page and Pressing [CONFIRM], the Staff Member should receive a Verification Email

Open the Verification Email and Press “Verify Request”, a confirmation Window will display confirming verification was successful

To log in using Katipolt Account

If logging in using Katipolt Account, the Staff Member can log in using the new Email Username, and the Password remains the same.

To log in using Google Account

If logging in using Google Account "Continue with Google", the Staff Member on the first log-in with the new email Username will need to create a new Katipolt Google Account for the new Username.

To log in using Microsoft Account

If logging in using Microsoft Account "Continue with Microsoft", the Staff Member on the first log-in with the new email Username will need to create a new Katipolt Microsoft Account for the new Username.

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