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Staff - Change or Remove an Email Username

Staff - Change or Remove an Email Username

How to change or remove a Staff Member Email Username

Austin Rasmussen avatar
Written by Austin Rasmussen
Updated this week

This Help Article covers;

Removing an Email Username is done by changing the Staff Member's email to an email address that is not going to be used as an Email Username to log into Katipolt

Katipolt Account, Google Account, and Microsoft Account have different ways of logging-in following the changing of, and the verification of a new Email Username

To Change Staff Email Username

Quick Flow:

  • Staff Member Profile Window

  • Edit Email

  • Email Address > Enter new email

  • [CONFIRM]

1. From the Staff Member Profile Window, Press the Edit Email Launcher to display the "Change staff email" popup

2. From the "Change staff email" popup, Enter the new Email Address, then Press [CONFIRM] to trigger the sending of a verification email to the new Username email, and return you to the Staff Profile Window

The Staff Profile Window’s Email field will display “Email (Pending Verification)”, and a banner will display confirming a verification email has been sent to verify the changes

To Verify Staff Email Username Change

Following the changing of the Email Username on a Staff Member's Profile Window and Pressing [CONFIRM], a Verification Email will be sent to the Staff Member's new Email Username to verify the change

Open the Verification Email and Press “Verify Request”, a confirmation Window will display confirming verification was successful

To log in using Katipolt Account

If logging in using Katipolt Account, the Staff Member can log in using the new Email Username, and the Password remains the same.

To log in using Google Account

If logging in using the Google Account "Continue with Google", the Staff Member on the first log-in with the new email Username needs to create a new Katipolt Google Account for the new Username.

To log in using Microsoft Account

If logging in using the Microsoft Account "Continue with Microsoft", the Staff Member on the first log-in with the new email Username needs to create a new Katipolt Microsoft Account for the new Username.

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