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Staff - Re-use Email Username

How to re-use a Staff Member Email Username on another Staff Member

Austin Rasmussen avatar
Written by Austin Rasmussen
Updated over a month ago

This Help Article covers:

General/Overview:

Staff Member Email Usernames are unique and can only be used for one Staff Member of a Katipolt Account at any time. Trying to use a currently assigned Email Username for another Staff Member will result in being unable to save the Email Username for that Staff Member, and a banner or error message displaying: "The email provided is already in use...".

OR

To reuse the Email Username, the email on the current User needs to be:

  • Changed, OR

  • Removed

To Change the Email Username of a Current User

This action requires the current User's Email Username to be changed, and that change verified. For more information on changing an Email Username, see the Help Article "Staff - Change Email Username"

Once changed on the current Staff Member, the Email Username can be used for assigning to another Staff Member, either on a:

  • New Staff Member, OR

  • Current Staff Member (by Changing their Username)

To Re-use the Email Username for a new Staff Member

For more information on Re-using the Email Username for a new Staff Member, see the Help Article "Staff (Add-Edit)"

To Re-use the Email Username for a current Staff Member

For more information on Re-using the Email Username to change the Email Username of a current Staff Member, see the Help Article "Staff - Change Email Username"

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